Strategy & Operations Manager

Notion is accelerating investment in Partner and Consultant motions with the goal to scale growth meaningfully over the next several years. This role will lead strategy and execution across both self-service and sales-assisted business models, diving deep to support each motion while also working alongside business partners to drive program unification through mechanisms such as tiering, processes, systems, and incentive models.

As Strategy & Operations Manager, you'll support Partner growth strategy design, translate strategies into annual investment plans, clear priorities and cross-functional dependencies, and help drive execution with velocity and rigor. You'll build and own core operating processes and frameworks such as capacity and revenue models, reporting and KPI reviews partnering with RevOps, Business Technology, Data, Finance, Product, and Go to Market teams to develop a strong operational foundation for the Partner program.

Ultimately, you'll help our Partner Leadership team build programs that transform end user experience, accelerate Notion adoption, and drive ARR growth at scale. We're looking for someone who is passionate about building, comfortable in undefined spaces, data- and process-driven, and brings expertise in the Partner and GTM operations space.

What You'll Achieve

• Lead annual and semi-annual planning for the Partner org, including invest/divest recommendations, headcount and opex, OKRs, KPIs and incentives models
• Build and own revenue and capacity models to inform investment decisions; Structure ambiguous problems through data, translating insights into clear recommendations
• Design and run "rhythm of the business" operating cadences e.g. KPI and OKR reviews to drive the right decisions at the right time
• Partner with BizTech and Data to define requirements, prioritize work, and deliver the systems, reporting and analytics capabilities needed to run the Partner business
• Improve Partner process, working closely with Business Technology and Partner teams to improve end to end experience across Partner onboarding, lead gen, etc.
• Evolve Partner operating processes and experiences; Identify bottlenecks and guide process optimization and automation
• Guide and design data-backed strategies such as tiering, incentives, referral models and more

Skills You'll Need To Bring

• Strong analytics and modeling capabilities: You structure ambiguous problems through data and distill insights into clear recommendations
• Process-oriented mindset: You understand existing workflows and build processes and automation that create efficiency and accelerate business results
• Impact orientation and ROI: You craft narratives that weigh benefits and tradeoffs, guiding leaders to the right decisions that will help them achieve their goals
• Strong communication: You communicate effectively across audiences, functions and levels, including executive leadership
• Cross-functional influence: You collaborate across teams, leveraging diverse expertise to drive results. You're not afraid to zoom in and out, and roll up your sleeves to get things done
• Project management: You translate strategies into clear milestones, goals, and dependencies while keeping stakeholders informed
• Velocity mindset: You design pilots and experiments, success measures, and scale wins quickly
• Partner expertise: You understand Partner and Consultant models, Go to Market functions, and what great operations looks like
• 10+ years in Strategy & Operations, Business Operations, Analytics, or Consulting, with applied experience in tech/SaaS
• You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.

Nice To Haves

• Hands-on experience with Partner systems
• Advanced analytics, statistics background and/or SQL skills
• Hands-on experience directly supporting executive leadership
• Broader GTM operations experience (e.g. Sales, CS, CX, Marketing Ops)

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $230,000 - $260,000 per year.

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A Note on AI

You don't need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement when that's the case, we'll say so explicitly in the qualifications. People who thrive here don't treat AI as a novelty. They use it to think better, and make their work easier for others to build on.

Equal Opportunity & Accommodations

We hire talented people from a wide range of backgrounds. If you're excited about this role but don't meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.