Talent Manager

Oliver Wyman, a Marsh business, is a management consulting firm driven by deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

The Integrated Consulting Group (ICG) is a partnership between Oliver Wyman's Actuarial and Management Consulting teams. Members work on a wide variety of projects for Insurers and Asset Managers, combining technical actuarial skills with a strategic mindset to create transformative moments for our clients. We provide leading analytical thinking and strategic insight to succeed in a rapidly evolving competitive, regulatory, and capital markets environment. Our work spans a range of topics, including underwriting and pricing, strategy development, M&A, financial effectiveness, product design and management, operational excellence, and distribution.

The Talent Manager is primarily responsible for the staffing and performance management of ~30-50 consultants (including both interns and full-time colleagues - many of whom have between 0 - 4 years of consulting experience and join at entry-level as university graduates) and is in regular contact with their consultant group to know and understand their strengths, development objectives, personal preferences, and career goals. They also frequently interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues. A successful Talent Manager will proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. They will work in a tight knit team against demanding timelines to help deliver Oliver Wyman's business model.

Key Responsibilities:

• Ownership of the project staffing for your consultant population (~30-50 consultants, most of whom are located in NY and Chicago)
• Track your consultants' performance, skills and development needs to help guide their growth and progression within OW
• Assist your consultants with any employee relations issues or general Human Capital questions, escalating to our Human Capital Operations team as appropriate
• Coordinate with the Learning & Development team on appropriate training for your consultants
• Ensure consultant files (bio slides, project reviews, technical skills, etc.) are kept current and readily available for project proposals
• Understand the performance management framework, competency model, and compensation model and how these apply to your own consultants' situations
• Participate in regular meetings to discuss consultant performance and highlight any situations that require additional follow up
• Support the Talent Management Lead in running the semi-annual performance management process, including the analysis of performance outcome results

• Help to ensure all projects are staffed via our weekly staffing process (working across the TM community as well as business stakeholders) by understanding the pipeline and what specific skills are needed for each request
• Coordinate and interact daily with the TM team to provide "best fit" solutions on projects
• Help to make tough staffing decisions across teams and ensure we are meeting client needs
• When consultants have availability, manage all non-billable requests to effectively utilize their time

Experience Required:

• Bachelor's Degree or equivalent work experience
• 3-5 years of relevant professional experience in a fast-paced and dynamic client services business environment
• Management consulting and/or Human Resources experience preferred

Skills and Attributes:

• Excellent interpersonal skills and comfort in having conversations with a variety of stakeholders (Partners, consultants, and others) as well as projecting confidence in the message that you are delivering
• Strong Microsoft Excel and PowerPoint skills; as well as an ability to learn new tools and become a super-user of the systems/databases utilized by the TM team
• A strong attention to detail and high level of accuracy as you may be asked to juggle several tasks at once; as well as the ability to organize, prioritize and manage own time effectively to meet deadlines
• Ability to work with confidential data

The applicable base salary range for this role is $85,000 to $115,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.