Description
The Universal Banker is an entry level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.ResponsibilitiesAssist in basic account opening for existing customersProvide service delivery to internal/external customers to resolve account service issuesExecute financial transactions in accordance with bank policies and proceduresRefer opportunities to segment partners where appropriateCreate sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectivelySupport sales/service activities within the branch by participating in seminars, micro‑marketing events, promotional campaigns, product initiatives, etc.Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencyQualifications1–3 years of relevant experiencePrevious retail banking or similar experience requiredConsistent demonstration of clear and concise written and verbal communication skillsEducationHigh school diploma or equivalentSalary and CompensationFull‑time salary range: $50,030.00 – $65,270.00. Salary shown is for a 40‑hour work week and will be prorated for part‑time hires based on hours worked.Annual salary converts to an hourly rate of $24.05 – $31.37.In addition to salary, Citi offers discretionary and formulaic incentive and retention awards for eligible employees. Benefits include medical, dental & vision coverage; a 401(k) plan; life, accident, and disability insurance; wellness programs; and paid time off packages (vacation, sick leave, and paid holidays).Location and Employment TypePrimary location: Berkeley, California, United States.Time type: Part time.Posting Close DateJune 9, 2026Equity, Diversity, and InclusionCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.#J-18808-Ljbffr
Description
The Universal Banker is an entry level position responsible for assisting in the execution of sales, product, or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.ResponsibilitiesAssist in basic account opening for existing customersProvide service delivery to internal/external customers to resolve account service issuesExecute financial transactions in accordance with bank policies and proceduresRefer opportunities to segment partners where appropriateCreate sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectivelySupport sales/service activities within the branch by participating in seminars, micro‑marketing events, promotional campaigns, product initiatives, etc.Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencyQualifications1–3 years of relevant experiencePrevious retail banking or similar experience requiredConsistent demonstration of clear and concise written and verbal communication skillsEducationHigh school diploma or equivalentSalary and CompensationFull‑time salary range: $50,030.00 – $65,270.00. Salary shown is for a 40‑hour work week and will be prorated for part‑time hires based on hours worked.Annual salary converts to an hourly rate of $24.05 – $31.37.In addition to salary, Citi offers discretionary and formulaic incentive and retention awards for eligible employees. Benefits include medical, dental & vision coverage; a 401(k) plan; life, accident, and disability insurance; wellness programs; and paid time off packages (vacation, sick leave, and paid holidays).Location and Employment TypePrimary location: Berkeley, California, United States.Time type: Part time.Posting Close DateJune 9, 2026Equity, Diversity, and InclusionCiti is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.#J-18808-Ljbffr
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