Account Manager - Expansion and Renewal (US Based)Executive SummaryDispel is hiring an entry level Account Manager to manage and grow relationships within our existing customer base. This customer-facing role supports revenue expansion and renewal efforts across named accounts through structured account planning, value-based selling, and strong customer engagement.The Account Manager will primarily serve critical infrastructure, industrial, and highly regulated enterprises. This role begins as an individual contributor with the opportunity to grow into managing larger, more strategic accounts over time.To support ramp and early focus on customer value creation, the role includes guaranteed commission during the first quarter.Role Mandate & ImpactThis position supports Dispel's long-term revenue durability by strengthening existing customer relationships and identifying growth opportunities. The Account Manager will:Manage a portfolio of existing mid‑market and enterprise customersIdentify and support expansion opportunities within current accountsBuild relationships across security, IT, OT, and operations teamsContribute to structured, repeatable renewal and account management processesSuccess in this role contributes to customer retention, revenue predictability, and deeper product adoption.Key ResponsibilitiesAccount Ownership & GrowthOwn a named portfolio of customers with commercial responsibilitySupport renewal strategy, execution, and customer alignmentIdentify new use cases, environments, and stakeholders within existing accountsDevelop account plans aligned to customer priorities and Dispel's product roadmapMaintain accurate forecasting and strong CRM hygiene (e.g., HubSpot)Executive & Technical EngagementServe as a commercial point of contact for CISOs, CIOs, Heads of OT, Security Architects, and executive sponsorsParticipate in business reviews and commercial discussionsArticulate Dispel's value across secure access, OT/ICS protection, and critical infrastructure securityPartner with Customer Success to drive adoption and measurable outcomesProactively identify risks and support mitigation effortsAttend conferences and customer on-site meetings as neededTechnical & Solution-Oriented SellingCollaborate with Sales Engineering and Product to scope opportunitiesTranslate security, compliance, and operational requirements into scalable solutionsNavigate multi-stakeholder enterprise buying processesProvide customer feedback to inform product strategy and packagingICP & Buying Persona AlignmentFocus on organizations operating critical infrastructure and industrial environmentsEngage stakeholders across security, IT, OT, engineering, and operationsPosition Dispel as a long‑term strategic partner for secure remote access and operational environmentsChannel & Partner CollaborationPartner with VARs, MSSPs, and strategic partners when applicableAlign on joint account planning and partner-supported opportunitiesQualifications1‑3+ years of B2B sales, account management, or revenue experience in cybersecurity, SaaS, or enterprise softwareExperience supporting or managing multi‑stakeholder enterprise accountsExposure to revenue retention or account growth responsibilitiesUnderstanding of enterprise security, OT/ICS environments, or regulated industry buying cyclesStrong communication, organization, and account planning skillsPreferred ExperienceExperience selling cybersecurity solutions such as zero trust, secure remote access, OT/ICS security, or managed security servicesExperience working with critical infrastructure, industrial, energy, manufacturing, or regulated verticalsFamiliarity with partner‑influenced sales motionsExperience in a high‑growth or venture‑backed environmentBenefitsCompetitive base salary and uncapped variable compensation aligned to renewal and expansion performance50/50 split between base and commissionOTE between $180,000‑$230,000Guaranteed commission for the first quarter to support ramp, pipeline development, and strategic account planning401(k) matchPTORemoteMedical, vision, dental insuranceClear performance milestones tied to expanded responsibility#J-18808-Ljbffr