Queens College of Theology (QCT) is seeking a detail‑oriented and trustworthy volunteer to serve as a Financial Aid Officer. This individual will assist students in understanding tuition costs, applying for financial aid, reviewing eligibility, and managing payment processes.The Financial Aid Officer plays a critical role in helping students remove financial barriers and successfully enroll in their chosen program.Key ResponsibilitiesFinancial Aid GuidanceAssist students in completing TAP (Tuition Adjustment Program) applicationsExplain available aid options, payment plans, and institutional policiesReview submitted documents for completeness and accuracyCommunicate next steps clearly and promptlyCost & Budget CommunicationPrepare and send Cost of Attendance estimatesClearly explain tuition, fees, and payment schedulesAnswer questions regarding billing and financial policiesPayment Processing & TrackingCoordinate and collect tuition paymentsAssist students in setting up payment plans when applicableMaintain accurate records of financial aid status and paymentsStudent SupportServe as a consistent point of contact for financial mattersMaintain confidentiality when handling sensitive financial informationProvide professional, compassionate guidance throughout the enrollment processQualificationsStrong attention to detail and organizational skillsHigh level of integrity and discretionClear written and verbal communication skillsComfortable working with spreadsheets, financial documents, and email systemsPrior experience in financial aid, accounting, administration, or customer service preferred but not requiredAlignment with the mission and values of Queens College of TheologyTime CommitmentApproximately 10 hours per week at minimumFlexible schedulingRemote‑friendly positionWhy Serve in This Role?Help students overcome financial obstacles to theological educationGain experience in financial aid administration and student servicesSupport a growing Christian institution committed to academic excellence and ministry preparation#J-18808-Ljbffr