Job Summary The Slot Technician is responsible for the repair and maintenance of all slot related equipment including slot machines and components, on floor slot monitoring systems, on floor ticket printer accounting systems, slot signage and progressive controllers, and other equipment as assigned. The Slot Technician I makes timely and efficient repairs when a Slot Floor Person cannot complete a repair and when malfunctions are discovered. Regular duties include testing, troubleshooting, parts adjustments or replacement, clearing coin, currency, and ticket jams, game "optioning", installation of new equipment and preventive maintenance (cleaning, lubricating and adjusting components as appropriate). The Slot Technician I assists all Slot Floor Persons in providing fast courteous friendly and helpful service to all guests and trains other team members on the proper operation and repair of equipment. The Slot Technician I follows all laws, gaming regulations, and policies and procedures.Responsibilities Repairs and performs preventive maintenance on slot machines, slot accounting/player tracking equipment, slot signage, progressive controllers and displays, bill validators and replacement or repair of wires, cables, and fiber opticsInstalls, programs, troubleshoots, and configures slot machines of various manufacturersThoroughly and accurately documents all repairs madeProvides training to other team membersPromotes teamwork within the Slot Operations department and with all other departmentsTroubleshoots network/communications equipment such as managed switches and progressive equipmentReads and interprets all available technical manuals and schematicsContributes to technical documents, as neededStays current with advancing slot related technologiesMaintains security of keys and safeguards company assetsAdheres to all laws, local state and federal regulations, policies and procedures, and standard operating procedures; reports violations to the appropriate authority, typically a supervisor within the departmentMaintains current knowledge of casino related equipment, support equipment, new games, systems, and modifications to existing equipmentTakes initiative to resolve issues and escalates, as necessaryAttends all scheduled team member meetings and trainingsMaintains knowledge of company services and players' club programAdheres to all hygiene and safety standards; ensures that a clean, safe, hazard‑free work environment is maintainedPerforms other assignments as requiredDoes not provide supervision to othersMust be 21 years or olderHigh School Diploma or equivalentDocumented electronic, electro‑mechanical, or mechanical training and experience preferred2 or more years of electronic, electro‑mechanical or mechanical repair/maintenance or a combination of education and experiencePreference given to applicants with: Slot technical experienceSlot operations experienceArcade/amusement technician, Information technology, automotive technician, fiber optics and/or other technical background/experienceUse of hand tools, power tools and electronic test equipmentDemonstrated strength of teamwork, interpersonal relations/guest service skillsComputer literate with working knowledge of Microsoft Word and ExcelStrong organizational skillsMulti‑tasking and attention to detailStrong problem‑solving skillsMust be a self‑starter with the ability to adapt to changeAbility to work various shifts, days, nights, or weekendsHiring Preference The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring.Benefits Retirement 401(k) with company matchMedical, Dental, Vision Benefits with employer contributionPaid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)Accident, Critical Illness & Disability Insurance AvailableEmployee Assistance ProgramBonus Eligibility for all Team Members$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)Unlimited Chiropractor Benefit with $10 co-payGym Membership ReimbursementViejas Pit Stop Fuel DiscountAnd, much more! *Benefits vary for PT and FT employment#J-18808-Ljbffr