Why Ryan? Hybrid Work Options, Award-Winning Culture, Generous PTO, 14 weeks of 100% paid leave for new parents (adoption included), monthly gym membership reimbursement or gym equipment reimbursement, 401(k) with employer match, tuition reimbursement after one year of service, fertility assistance program, four‑week company‑paid sabbatical after five years of service.Lead Analyst – Role Overview The Lead Analyst assists the Manager and Analyst in daily client service activities with limited direct supervision, mentors Analysts and Senior Analysts, and reviews their work to enhance productivity and ensure optimal utilization. The Lead Analyst creates positive team member experiences, drives revenue and profit for the firm, and responds to client inquiries from tax authorities.Responsibilities Create a positive team member experience.Respond to client inquiries and requests from tax authorities.Understand and utilize applicable software and OneSource Property Tax Systems.Manage and monitor daily workflows to meet internal and state‑mandated deadlines.Prioritize, delegate, and manage emergencies.Ensure timely completion of tasks using knowledge of tax deadlines.Formulate and implement new procedures to handle filing or processing requirements.Attend or conduct internal or external training.Review team time and expense reports for accuracy and completion.Mentor and train staff on software platforms.Assist with development and deployment of system enhancements.Keep abreast of changing state statutes and act accordingly.Perform other duties as assigned.Education and Experience High‑school or GED diploma required; Bachelor's Degree highly recommended. Minimum three years of external property tax experience or sustained proficiency in key performance indicators at the prior level.Qualities and Skills Analytical and problem‑solving skills, strong people skills, research ability, database reconciliation, detailed calculations, strong verbal and written communication, ability to prioritize and manage multiple assignments, work independently and collaboratively with professionals at all levels.Computer Skills Intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Outlook, and internet navigation and research; thorough understanding of applicable software and OneSource Property Tax Systems.Certificates and Licenses Valid driver's license required.Supervisory Responsibilities None.Equal Opportunity Employer Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law. It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities.#J-18808-Ljbffr