Overview Team Lead, Portfolio Manager Support role at Balyasny Asset Management L.P. . Lead global Technology Portfolio Manager Support to ensure seamless integration of investment teams into BAM's technology ecosystem, govern user support, and drive continuous improvement. Empower PMs and Analysts with world-class applications, data capabilities, and cloud/infrastructure services.You will collaborate with data & infrastructure engineers, data scientists, content experts, and senior investment professionals to deliver innovative, reliable, and scalable data-driven solutions that maximize the value of BAM's technology assets for the Front Office.Key Responsibilities Hands-On Leadership & Team Development : Lead, coach, and mentor Portfolio Manager Support Analysts & Engineers; participate in day-to-day support and technical tasks; foster curiosity, technical mastery, and continuous improvement.High-Quality Support & Service Delivery : Maintain high standards of technical and customer support for front, middle, and back-office users across asset classes; manage workload and SLAs with accountability for engagement outcomes.Escalation & Problem Management : Act as escalation point for complex issues; drive timely resolution, root cause analysis, and data tooling improvements across Technology.Cross-Functional Collaboration : Partner with investment teams, technology, and product groups to ensure seamless user experience; address local requirements in global forums.Process Optimization & Knowledge Sharing : Streamline workflows, automate repetitive tasks, and expand knowledge bases, training materials, and documentation.Continuous Improvement & Innovation : Stay current with industry trends and technologies; encourage experimentation and adoption of solutions that improve efficiency and user satisfaction.Required (must have one of the following) 5+ years in application or user support for trading/investment systems or direct experience with front/middle/back-office tooling5+ years of financial data wrangling, Python/SQL/data pipelines, or data product support function5+ years in a technical support function with exposure to AWS, Linux, Kubernetes, and/or scripting/automationQualifications & Requirements Bachelor's or Master's degree in Mathematics, Computer Science, Engineering, Economics, Finance, or related field9+ years of professional experience in a support, implementation, solutions architect, or similar function, including at least 2 years in leadershipStrong analytical, problem-solving, and interpersonal skills; ability to communicate with technical and non-technical audiencesPassion for fostering curiosity, technical mastery, and continuous improvement within the teamSeniority level Mid-Senior levelEmployment type Full-timeJob function FinanceIndustries Financial Services, Capital Markets, and Investment ManagementNew York, NY postings and related roles are listed for reference only and not part of this listing.#J-18808-Ljbffr