Position OverviewRutgers University Behavioral Health Care (UBHC) provides evidence‑based behavioral health and addiction services for a diverse population throughout New Jersey. The 988 Lifeline Services are a national suicide prevention helpline that offers telephone, chat, and text support to callers in crisis.Posting SummaryWe are seeking a Mental Health Specialist II (part‑time Night shift, 12 am–8:30 am) to support the 988 Lifeline Services. The candidate will receive calls, chats, or text requests, perform assessments, and offer support or appropriate referrals. Competency in client assessment and crisis management is required.Key DutiesModel effective communication, recovery‑oriented living skills, coping skills, and self‑help strategies for clients.Accept service requests and respond to incoming calls, chats, and texts within the prescribed time frame.Maintain comprehensive knowledge of available resources and programs to provide guidance and make referrals.Perform assessment and determine appropriate disposition based on client needs and partner program feedback.Collaborate with staff members and referral sources for effective disposition.Document all client contact information accurately in the unit's informational system.QualificationsFour (4) years of full‑time paid experience in a mental‑health field, or a Bachelor's Degree in a relevant mental‑health, social, or human‑services field.Physical Demands and Work EnvironmentStanding and walking throughout the program space.Lifting up to 20 lb.Handling phone requests under time and decision‑making pressure.Working in a clean, well‑lit, generally pleasant environment that ranges from quiet to moderately loud.Frequent crisis intervention occurrences.BenefitsMedical, prescription drug, and dental coverage.Paid vacation, holidays, and various leave programs.Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options.Employee and dependent educational benefits (when applicable).Life insurance coverage.Employee discount programs.Salary$28,300 – $29,660 annually.Equal Employment Opportunity StatementIt is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement.#J-18808-Ljbffr