Customer Care Representative (100% Work From Home)New York, New York, United StatesJob OpeningsAbout the jobCustomer Service Rep / Fully Remote – Anywhere in U.S./ Great Pay / Unlimited PTO / Medical‑Dental‑Vision Insurance available day one / 401(k) planResponsibilitiesUse strong customer empathy to inspire nonprofits and build long‑lasting relationships.Answer questions from a wide range of nonprofits about Classy products and services.Build the brand of a fast‑growing start‑up through professional and timely communication.Solve complex customer problems FAST by collaborating across Classy teams.Become an expert on a state‑of‑the‑art SaaS solution and how nonprofits use it to fundraise.Work as part of a team to deliver shared goals while also thriving autonomously.Improve processes, systems and customer interactions.Serve as the voice of the customers by passing along critical insights to the product team.CompensationHiring Fast. Estimated Salary: $20 to $28 per hour based on qualifications.#J-18808-Ljbffr