About the job Excursion Customer Care and Concierge Role Overview We are growing our team and are looking for dedicated applicants who enjoy assisting their clientele and managing multiple tasks. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.
This role is ideal for individuals who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.
Key Responsibilities Assist clients with making personalized service arrangements Research and compare available options to meet client preferences Confirm reservations and ensure accuracy of details Provide clear, professional communication via email and phone Complete required training
What We Offer Fully remote Flexible schedule Collaborative team environment
Qualifications Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America Strong written and verbal English communication skills Reliable internet connection and smartphone (computer is also recommended) Must be a minimum of 18 years old