Job Title

Job Description:

• Maintains/repairs and tests copper cable in an underground, aerial, or buried environment.
• Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc.
• Splices existing facilities in buried, underground, aerial and building work locations.
• Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities.
• Performs testing and turn-up of subscriber lines.
• Locates and repairs aerial and underground cable.
• Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL).
• Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles.
• Performs continuity and/or conformance testing.
• Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc.
• Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work.
• Works with telecom color-coded wires and cables.
• Interacts with customers professionally and courteously via telephone or on the premises.
• Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision.