1+ years' experience in a sales or customer service role
2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel)
Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs
6+ months experience in a fast-paced environment managing multiple tasks
6+ months experience working with detailed data
Ability to meet or exceed sales goals
Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service
Ability to handle a high volume of phone calls in a structured, contact center environment
Understanding of the telecommunication industry
Understanding of telecommunication products and services
Excellent interpersonal communication skills (i.e., verbal, written, listening)
Problem solving skills (i.e. customer complaints, competitive issues)
Successful completion of classroom training will be required
Demonstrated success in a competitive sales environment
Able to Work Overtime with Advance Notice
Ability to Work shifts with a potential Saturday rotation
Experience working with escalated customer issues and problem resolution both over the phone and face to face

Customer Service Associate I

Dollar Tree

Brian Head, UT

Retail Merchandiser

SAS Retail Services

Cedar City, UT 84721

Are you 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location