Stooping: Frequent - To pick up cartons at floor level
Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.
Be proficient at executing all store services, such as mixing paint, cutting glass, pipe and keys
Know the proper way to answer the telephone
Execute the daily operational, day-to-day goals and priorities assigned by store management
Register Duties* Ring each transaction accurately
Hand Dexterity: Frequent - Must be able to use at least one hand to operate register and complete paperwork.
Advise store management of any pricing errors
Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized
Assist in the training and development of peers
Lifting: Frequent - Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably
Maintain awareness of all promotions and advertisements
Essential Physical Ability: Frequency - Requirement
Be "customer ready" whenever you are on the stage/sales floor
A Retail Sales Associate is responsible for assisting customers throughout the buying process.
Hearing: Constant - Safety signals
Uphold merchandising and store cleanliness standards
Greeting customers when they enter the store
Address all safety concerns immediately
Take initiative to learn product knowledge
Standing: Constant - All work performed on feet
Pushing/Pulling: Frequent - Move hand jacks from place to place
Perform other tasks as asked by store management
Carrying: Frequent - Up to 50 lbs., up to 10 feet, occasionally more
Ensure all shipments are packed out in its proper home and all overstock is away
Actively participate in daily huddle meetings
Process merchandise returns as needed
Take initiative to learn selling skills
Answer customers' questions and provide information on procedures and policies
Recommend related items when appropriate and execute S.A.L.E.S. process
Keep your area of responsibility neat, clean, stocked and priced properly
Be at your workstation on time
Reaching: Frequent - To a height of 6 feet
Call for help when more than 3 customers are waiting
Offer a carry-out if appropriate
Walking: Frequent - Flat surfaces from point to point
Keep busy around the registers when you are not ringing
Vision: Constant - Read labels, recognize boxes, safety in working
Advise store management anytime you say "no" to a customer
Always ask for the Loyalty Card before you start a transaction, sign the customer up if needed
Walk into the physical requirements and ability statements as provided
Sales Floor Duties* Aid customers in locating merchandising in store, on acehardware.com, as well as, processing special orders
Ringing up customer purchases on the POS register
Sitting: None