Shift Manager
The Shift Manager assists the management team by leading work shifts and performing assigned administrative tasks
The Shift Manager directly supervises crew members; maintains responsibility for the performance of the assigned duties and is responsible for restaurant operations in the absence of the Restaurant General Manger
Shift Manager accomplishes these objectives by actively leading, coaching and directing of crew on a day-to-day basis
Models and drives excellence in customer service
Models and maintains compliance with company standards in product and facility specifications
Models excellence in food handling procedures
Models excellence in operational activity to achieve unit guest service and performance targets
Assists in training, developing and motivating crew members
Assists in achieving store financial results by running a successful shift to brand standards