Case management and managed care experience is preferred.
Preferably in behavioral health
Certified Case Manager (CCM).
Experience working with adults with serious mental illness (SMI), substance use disorders (SUD), co-occurring behavioral and physical health conditions, and complex psychosocial needs.
Knowledge of community-based behavioral health resources, housing programs, social services, and care coordination across multiple systems of care.
Experience identifying and addressing gaps in preventive care, medication adherence, and behavioral health treatment engagement through proactive outreach and member-centered interventions.
Understanding of trauma-informed care, motivational interviewing, recovery-oriented practices, and person-centered care planning.
Ability to integrate medical, behavioral health, and social determinants of health considerations into comprehensive care plans.
Familiarity with behavioral health clinical guidelines, health equity principles, crisis intervention, and risk assessment strategies.
Case management, care management, and managed care experience is strongly preferred.