Demonstrated internal and external customer service
Communicate with customers to determine pick-up or delivery needs
Ask customers for additional business, and provide leads to sales for potential new opportunities
Where operationally necessary, perform job duties of a road driver or freight handler
Chain vehicle tires, as required
Comply with all applicable laws/regulations, as well as company policies/procedures
Perform other duties as required
Perform pre-trip, post-trip, and inter-trip safety inspections on equipment
Operate tractor-trailer combination, including doubles and/or straight trucks
Hook/unhook trailers and converter dollies to/from a tractor and/or trailer
Perform freight handling using appropriate motorized and manual equipment, including, but not limited to, forklift, pallet jack, and hand truck
Secure freight inside trailers using appropriate tools and supplies, including, but not limited to, pallets, straps, and rope
Recoup/repair damaged freight when necessary
Verify and complete required documentation and reports
Collect checks for freight charges and maintain related documentation, as required
Comply with hazardous material regulations and company procedures, and confirm placarding matches hazmat shipments, as required
Communicate with and follow Dispatch instructions regarding events including, but not limited to, delays, arrivals, equipment problems, etc., as required
Demonstrate internal and external customer service