348 Customer Experience Associate I jobs in Albany,CA

5+ years of experience in Enterprise Account Management, Strategic Sales, or Customer Success, preferably in SaaS, automotive tech, or industrial solutions
Proven track record of managing and expanding high-value enterprise accounts, including upsell, cross-sell, and multi-site deployments
Experience working with OEMs, logistics providers, dealerships, or fleet management organizations
Strong ability to engage and influence complex stakeholder groups, including executives, engineering, and operations leaders
Strategic and consultative mindset, with experience in building and executing account growth plans
Experience leading product demos, pilots, and enterprise implementations from pre-sale through post-deployment
Strong commercial acumen with a data-driven approach to customer performance and ROI
Experience conducting business reviews (QBRs/MBRs) and aligning customer goals to business outcomes
Highly organized with strong project management skills; able to manage multiple complex accounts simultaneously
Technical proficiency with CRM systems and analytics tools
Automotive, OEM, Fleet, or Logistics experience
Bachelor's degree in Business, Engineering, Computer Science, or related field
Travel to customer locations to support onboarding and system training activities
This role involves regular on-site work within dealership environments and requires approximately 60% travel

99 Ranch Market

Cupertino, CA 95014

Working knowledge of the baking process
Ability to follow instructions and procedures
Good customer service, time management, and teamwork skills
Able to stand for extended periods, lift up to 30 lbs with appropriate equipment, and use bakery equipment such as cutters and labelers
Available for flexible scheduling to meet department needs

OneMain Financial

San Bruno, CA 94066

Chevron Corporation

San Ramon, CA 94583

Must be at least 18 years of age or older to work in California locations
Must be at least 21 years of age or older to work in Management positions
Valid Driver's license, good driving record and in-force liability insurance
Must be able to stand for periods of time working at kiosk or entrance of car wash tunnel