Three or more years of experience in audiovisual, low-voltage, field technology, electronic security, structured cabling, desktop support, or a closely related technical role.
CompTIA A+ certification or demonstrated equivalent technical knowledge and experience.
Working knowledge of surveillance camera systems, audiovisual equipment, printers and peripherals, basic networking, Wi-Fi, IP addressing, and common connectivity methods.
Ability to diagnose technical issues systematically using documentation, testing tools, vendor support, and sound troubleshooting practices.
Ability to read and follow diagrams, installation instructions, equipment specifications, and basic floor or site plans.
Proficiency with Microsoft 365 applications and the ability to document work clearly in tickets, inventories, checklists, and email communications
Valid drivers license
Ability to travel regularly to CWC offices and job sites throughout the DMV area.
Ability to work in active construction environments and comply with all site access and safety requirements.
The position requires regular standing, walking, bending, reaching, climbing stairs, using hand tools, connecting cables, and working around desks, equipment racks, ceilings, and wall-mounted devices.
The employee must be able to safely lift, carry, position, and install typical IT, printer, audiovisual, camera, and cabling equipment, with assistance or material-handling equipment when appropriate.
The employee must stop work and seek guidance when conditions are unsafe or when assigned work requires licensing, equipment, access, or training the employee does not possess.