1185 Tier Technical Support Representative jobs in Allen,TX

IT Help Desk Agent- Part time

Parkland Health Hospital System

Dallas, TX 75235

~ 26 min Onsite

High School Diploma Required.
Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience.
Must have an intermediate knowledge of a service desk or help desk environment.
Must have an intermediate knowledge of computers, computer networks and troubleshooting concepts and ticketing software.
Must be able to communicate effectively, both verbally and in writing.
Must have the ability to troubleshoot intermediate level technical problems.
Must be able to use critical thinking skills to identify work arounds and resolve computer problems.
Must be able to demonstrate empathy. You may be handling contacts from customers in difficult situations.
Must be able to multitask as you will have to switch between multiple systems while helping customers.
Must be able to manage inbound calls in a timely and effective manner.
Must be able to research customer problems using knowledge base articles and other resources.
Must be able to provide the right solutions to customers or escalate to the appropriate Level 2 support team.
Must meet quality KPI (Key Performance Indicators) targets.

SmartExplore AI is experimental.

New, Posted 2 hours ago

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Information Technology Professional (IT Support)

U.S. Navy

Mckinney, TX 75070

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Remote Customer Service

Serur Organization

Allen, TX

Remote

Customer Service Rep Work From Home
Benefits Representative
Remote work

SmartExplore AI is experimental.

New, Posted 13 hours ago

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Sr. Subcontracts Administrator

MasTec Industrial

Plano, TX 75086

$80,000-$110,000/yr

New, Posted 4 hours ago

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i-Team Field Service Support Technician I/II/III

Applied Materials

Dallas, TX 75221

New, Posted 5 hours ago

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Operating Engineer

JLL

Allen, TX 75013

OnsiteHealth InsurancePaid Time OffRetirement Benefit

High School diploma or GED equivalent, technical training or degree.
Operating Engineer or other applicable licenses and Universal CFC's license.
Candidate must possess and maintain a valid state driver's license
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Please note this is a site-based role and the client requires vaccinations for on-site attendance, if you are offered the role- you will be expected to comply.
Demonstrated verbal/written communication skills.
Ability to communicate with internal and external customers.
Ability to operate, troubleshoot, self-perform repair, maintenance and service required for continuous operation of all building infrastructure.
Ability to understand and interpret various design and construction documents relating to critical sites, spaces and systems. Work with design professionals or project management to keep record drawings updated as required.
Proficient in basic computer applications and software such as MS Office and email.
Electrical (Uninterruptible Power Supply, Automatic Transfer Switch, Static Transfer Switch and Power Distribution Unit), generators, generator controls, fuel systems, switch gear, transfer gear and paralleling gear, lighting, energy conservation.
Boilers
Chillers
Pumps
Cooling Towers
Water treatment
Air Handling Units
Computer Room Air Conditioning
Computer Room Air Handlers
Plumbing
Fire / Life safety, suppression systems (dry & wet pipe)
Gaseous
Early Warning Fire Detection
Very Early Warning Fire Detection (VESDA)
BMS
DDC
CMMS
Pneumatics
Construction (painting, doors, locks, wall and ceiling)
Digital systems (fire alarm, building security, card access, CCTV)
Strong understanding of Mission Critical system operations, maintenance, engineering and design principles, practices, and procedures.
Ability to assess the status of the building and its infrastructure systems, diagnose and troubleshoot alarms, solve technical problems and deal with a variety of options in varying situations.
Requires advanced analytical and quantitative skills.

SmartExplore AI is experimental.

New, Posted 1 day ago

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System Engineer- Identity

Optimum Communications

Plano, TX 75086

New, Posted 2 hours ago

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Technical Product Analyst (AI/ML)

Fisher Investments

Plano, TX 75023

New, Posted 8 hours ago

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Reset Supervisor

Keurig Dr Pepper

Irving, TX 75061

$62,500-$65,000/yr

~ 34 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High school diploma or GED required
2+ years sales related experience; DSD/CPG preferred
1+ years leadership experience preferred
Proven ability to lead, motivate, and grow a high performing team using strong written, verbal, organizational and presentation skills
Must be able to analyze data to gauge performance of team and market with ability to manage/influence up and down
Intermediate to advanced skills in Microsoft Word, Excel and Power Point

SmartExplore AI is experimental.

New, Posted 5 hours ago

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