1085 Writereditor jobs in Allen,TX

Associate's degree in Design Drafting Technology or equivalent, required
Three (3) years of industry experience with Revit, required
Navisworks, BIM 360 Glue experience, required
Strong organization skills, required, to work within and maintain file hierarchies
Demonstrated understanding of the customer workflow
Excellent communication skills, both verbal and written
Strong attention to detail
Demonstrated documentation skills and understanding of the RFI process

Musashi Japanese Fusion

Frisco, TX 75034

U.S. Navy

Lucas, TX 75002

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Parkland Health Hospital System

Dallas, TX 75235

High School Diploma Required.
Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience.
Must have an intermediate knowledge of a service desk or help desk environment.
Must have an intermediate knowledge of computers, computer networks and troubleshooting concepts and ticketing software.
Must be able to communicate effectively, both verbally and in writing.
Must have the ability to troubleshoot intermediate level technical problems.
Must be able to use critical thinking skills to identify work arounds and resolve computer problems.
Must be able to demonstrate empathy. You may be handling contacts from customers in difficult situations.
Must be able to multitask as you will have to switch between multiple systems while helping customers.
Must be able to manage inbound calls in a timely and effective manner.
Must be able to research customer problems using knowledge base articles and other resources.
Must be able to provide the right solutions to customers or escalate to the appropriate Level 2 support team.
Must meet quality KPI (Key Performance Indicators) targets.