High school diploma or GED required
Must be at least 18 years of age.
Knowledge of customer service principles and practices
Familiarity with call center software and telecommunication tools
Retail or related customer service experience
Good data entry/keyboard skills; 40 WPM minimum
Experience with channels of support, including voice, social and/or chat.
Proficient in relevant computer applications: internet navigation
Strong Verbal and written communication skills, and attention to detail
Excellent time management and organizational skills
Good judgment, adaptability, high stress tolerance and resilience
Team-oriented mindset
This role is strictly onsite.
All hires must be willing to work at 105 Live Oaks Gardens, Casselberry, FL 32707.
This position requires a background check, including fingerprinting.
Candidates must be willing to complete this process.