Microsoft certifications such as MCP, A+, Network+, or related credentials
Knowledge of Microsoft security technologies and enterprise security best practices
Exposure to endpoint detection and response (EDR), identity and access management (IAM), PKI, encryption, and firewall technologies
Experience with software imaging, patch management, and endpoint administration
Basic to intermediate PowerShell scripting experience
Experience supporting enterprise applications and business-critical systems
Ticketing Systems (Jira preferred)
