Bilingual preferred to support effective communication with diverse employee and/or customer populations.
Deep understanding of mobile and fixed-line products and services.
Stay current with industry trends, technological advancements, and competitive offerings.
Ability to translate technical information into easily understandable terms for customers.
Comfortable navigating digital platforms and tools.
Proficient in using customer relationship management (CRM) systems, point-of-sale (POS) systems, and other relevant software applications.
Ability to adapt to new technologies and embrace digital transformation.