11+ years of relevant experience with a Bachelor's degree, 9+ years with a Master's degree
Tier 3 troubleshooting experience in enterprise Windows environments
Hands-on experience with Windows Server OS 2016, 2019, and 2022
Knowledge of Active Directory, DNS, DHCP
Advanced PowerShell scripting
Experience with WSUS across multiple enclaves and in offline/air-gapped systems.
Familiarity with cloud patching tools (Azure Update Management, AWS SSM)
Familiarity with SCCM/ConfigMgr or similar enterprise patching tools
Experience with vulnerability remediation automation and STIG compliance workflows
Experience with VMware (vSphere 4.x-6.x) and Microsoft Hyper-V (2016-2022)
Experience with commercial cloud providers including Azure, Google Cloud (GCP), and Oracle Cloud (OCI)