Experience in technical support, or experience managing full application stacks from the OS up through custom applications
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities, or experience in requirement gathering and ability to write clear and detailed requirement document
Experience in technical support, or experience troubleshooting and debugging technical systems and experience in Kubernetes, Docker or containers ecosystem
Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases, or experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
Experience working with technology customers, such as software providers