524 Remote Customer Service Representative jobs in Aurora,IL

High School Diploma/GED (Required)
At least 18 years of age
Legally authorized to work in the United States
Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations
They are ambassadors who create energy and excitement around our products and services
They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving
Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times
Partner with nearby store locations to properly/fully on-board customers
Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures
As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager
You will be able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers
As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail

SmartExplore AI is experimental.

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Guest Services Leader

Pilot Company

Channahon, IL 60410

$17.20-$25.55/hr

~ 39 min OnsiteFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

SmartExplore AI is experimental.

New, Posted 11 hours ago

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