420 Customer Support Agent jobs in Austin,TX

8+ years in Customer Success, Account Management, or a similar leadership role, preferably within SaaS, automotive technology, or related industries.
Demonstrated experience leading Customer Success teams and driving performance through data, metrics, and operational processes.
Proven track record of managing and scaling Customer Success teams to deliver measurable outcomes across retention, adoption, and expansion.
Strong leadership and people management skills, with the ability to coach, develop, and hold teams accountable for performance.
Exceptional relationship-building and interpersonal skills combined with a data-first approach to customer engagement.
Strong analytical mindset with the ability to interpret customer usage data, dashboards, and CRM insights to inform strategy.
Commercial acumen with a track record of driving revenue growth through customer engagement and expansion opportunities.
Experience working with CRM platforms, analytics tools, and dashboards (Salesforce, HubSpot, or similar).
Technical aptitude with the ability to understand UVeye's AI-driven technology and integrate it into dealership operational workflows.
Experience collaborating cross-functionally with Product, Engineering, Sales, and Operations teams.
Knowledge of the automotive industry or dealership operations is highly preferred.

Globe Life - American Income Division

Austin, TX

Must be a U.S. or Canadian citizen
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
Full training and mentorship are provided.

PJS of Austin, LLC

Austin, TX 78744

FedEx Office

Austin, TX 78701

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Renuity

Dripping Springs, TX 78620

Must have weekend availability
Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit.
Criminal background checks required