Possess a valid driver's license
Current auto insurance
A functioning automobile
Read, speak, write and understand the English language to interact with guests, staff, handle administrative duties, etc.
Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage and count and balance a cash bank, etc.
General computer proficiency
Must be proficient in computer operating system
Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, upselling techniques, to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.).
Possess the knowledge and ability to perform a variety of front office and related positions in response to business needs
Standing for up to eight (8) hour shifts
Must be able to remain in a stationary position 50% of the time
Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Extensive use of hands and fingers for manipulation of keyboard, answering phone calls, calculator, copy machine, computer printer and other office productivity machinery.
Ability and flexibility to work long hours on a regular basis and as business conditions demand
