1166 Manager Desktop Support Operations jobs in Austin,TX

FRESENIUS

Marble Falls, TX 78654

Bachelor's Degree; Advanced Degree desirable or an equivalent combination of education and experience
Graduate of an accredited School of Nursing (RN).
Current appropriate state licensure.
6 – 8 years' related experience or an equivalent combination of education and experience.
3+ years' supervisory or project/program management experience preferred.
Minimum of 12 months experience in clinical nursing is required. Experience in med/surg or ICU/CCU is preferred.
Minimum of 6 months chronic or acute dialysis nursing experience is required.
Must be available as a full-time employee and provide on-call coverage when necessary.
Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management, and decision making.
Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line.

Spectrum

Austin, TX 78758

Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards