511 Service Representative jobs in Austin,TX

8+ years in Customer Success, Account Management, or a similar leadership role, preferably within SaaS, automotive technology, or related industries.
Demonstrated experience leading Customer Success teams and driving performance through data, metrics, and operational processes.
Proven track record of managing and scaling Customer Success teams to deliver measurable outcomes across retention, adoption, and expansion.
Strong leadership and people management skills, with the ability to coach, develop, and hold teams accountable for performance.
Exceptional relationship-building and interpersonal skills combined with a data-first approach to customer engagement.
Strong analytical mindset with the ability to interpret customer usage data, dashboards, and CRM insights to inform strategy.
Commercial acumen with a track record of driving revenue growth through customer engagement and expansion opportunities.
Experience working with CRM platforms, analytics tools, and dashboards (Salesforce, HubSpot, or similar).
Technical aptitude with the ability to understand UVeye's AI-driven technology and integrate it into dealership operational workflows.
Experience collaborating cross-functionally with Product, Engineering, Sales, and Operations teams.
Knowledge of the automotive industry or dealership operations is highly preferred.

Connected Staffing Solutions - Globe Life

Austin, TX

Globe Life - American Income Division

Austin, TX

Must be a U.S. or Canadian citizen
No prior insurance experience is required — only a strong drive to succeed and a willingness to learn.
Full training and mentorship are provided.

Renuity

Austin, TX 78745

Criminal background checks required
Must have weekend availability
Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit.