Now hiring!

Training will be Monday - Friday 8 am - 4:30 pm
Successful acquire an insurance adjuster license and applicable state registrations within 90 days of hire
Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire
Ability to prioritize and multi-task while navigating through multiple business applications
Successful completion of a job-related assessments is required
Training will be held in-office for the first 8 weeks and attendance is 100% mandatory
Military veterans are highly encouraged to apply
Relocation assistance is not available for this position
Bachelor's degree
Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims
High School Diploma or equivalent experience or GED
USAA is willing to invest in you
The working shift after completing training will most likely be Monday - Friday 10 am - 6:30 pm
Work schedules will vary and may include some weekends

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High attention to detail
Understanding of supply chain or logistics operations is beneficial
Associate degree or higher preferred (or equivalent experience)
3-5 years of customer service experience (order management or related field preferred)
Strong Microsoft Office skills (Excel, Outlook, Word, PowerPoint)
Familiarity with SAP is a big plus
Excellent communication, adaptability and problem-solving abilities

Gorman & Company

Phoenix, AZ 85003

USAA

Phoenix, AZ 85085

Relocation assistance is not available for this position.
This position is based in the Phoenix, AZ location.
Proficient in prioritizing and multi-tasking, including navigating through multiple business applications.
Successful completion of a job-related assessment may be required.
Progressive experience handling low complexity auto non injury liability claims.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Auto Adjuster
High School Diploma or General Equivalency Diploma
Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations.
Must be in the office 3 days per week after completing 6 months in office.
1 year of customer service experience.
USAA does not provide visa sponsorship for this role.
Demonstrated negotiation, investigation, communication, and conflict resolution skills.