High school diploma or general education degree (GED)
Six to twelve months related experience and/or training
Equivalent combination of education and experience
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
Ability to apply concepts of basic algebra and 10 key
Knowledge of Contact Management systems
Internet software
Microsoft Excel Spreadsheet software
Microsoft Word Processing software
Must complete ongoing sales & service training
Must possess proven sales skills
Must be able to read and understand credit reports
Required to complete a pre-determined list of functions and training ... within 18-24 months of their hire date
Required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period
Two hours in both the Accounting and Collections departments
The employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear
Frequently required to climb or balance and stoop, kneel, crouch, or crawl
The employee may be required to regularly stand and the availability to sit for any length of time may be limited
The employee is occasionally required to taste or smell
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
Close vision, distance vision, color vision, and ability to adjust focus