2799 Software Qa Engineer Manual Tester jobs in Baltimore,MD

$140,000 - $160,000

Health, dental, and vision insurance

Paid time off and holidays

Retirement benefits (including 401(k) matching)

Educational reimbursement

Parental leave

Employee stock purchase plan

Tax-saving options

Disability and life insurance

Pet insurance

8 Hours per day, Monday thru Friday

Ability to support non-standard hours, including scheduled maintenance windows, deployment surges, and emergency review boards.

Seven (7) years of experience in IT quality assurance, process governance, systems engineering, or contract compliance.

Five (5) years of experience in a dedicated Quality Assurance (QA) role, with at least three (3) years serving as a specialist or technical lead overseeing a Quality Management System (QMS).

Bachelor's degree in Business Administration, Quality Management, Information Technology (IT), Systems Engineering, or a related field.

Proven experience establishing and maintaining process-focused QA frameworks based on industry standards (such as ISO 9001, CMMI, or ITIL).

Demonstrated experience tracking, analyzing, and reporting SLA performance metrics and Key Performance Indicators (KPIs) to senior leadership and government clients.

Direct experience interfacing with Government representatives (e.g., Contracting Officer's Representatives - CORs, Quality Assurance Representatives - QARs) to deliver formal Quality Reports and discuss program performance.

Expertise in Root Cause Analysis (RCA), Corrective and Preventive Action (CAPA) processes, and continuous process improvement methodologies.

Active DoD 8140/8570.01-M Information Assurance Technical (IAT) Level II certification (e.g., CompTIA Security+ CE or equivalent) to meet secure environment requirements.

High proficiency with professional tracking and collaboration tools (specifically Jira, Confluence, and ServiceNow) to audit workflows and verify compliance.

Ability to support non-standard hours, including scheduled maintenance windows, deployment surges, and emergency review boards.

Must have active Top Secret clearance with SCI eligibility

Ten (10) years of experience in IT quality assurance, process governance, systems engineering, or contract compliance.

Five (5) years of experience in a dedicated Quality Assurance (QA) role, with at least three (3) years serving as a manager or technical lead overseeing a Quality Management System (QMS) and process baselines.

Bachelor's degree in Business Administration, Quality Management, Information Technology (IT), Systems Engineering, or related field. Additional years of experience can substitute for degree.

Employment is contingent upon successful completion of the drug screening process.

ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE) or ASQ Certified Quality Auditor (CQA).

Lean Six Sigma Green Belt or Black Belt certification, with a focus on process optimization and root-cause analysis.

ITIL® v3/v4 Foundation or ITIL® 4 Specialist (Create, Deliver and Support / Direct, Plan and Improve) certification.

ISO 9001 Lead Auditor or CMMI Associate / Lead Path credentials.

Prior experience managing Quality Assurance Surveillance Plans (QASPs) and reporting SLA performance directly to DISA CORs at Fort Meade.

Demonstrated experience auditing cloud migration workflows and hybrid IT environments within a secure Impact Level 5 (IL5) or higher framework.

Bachelor's degree in engineering or related field

3+ years of engineering experience

Experience supporting product development, manufacturing, and testing to meet regulatory and customer requirements

Strong understanding of mechanical, electrical, or controls system design principles

Familiarity with key regulatory standards and codes (UL, IEEE, ETL, NEC, IBC)

Skilled in documentation, report writing, testing processes, and compliance assessments

Proficient with standard business software (Microsoft Office Suite)

Experience with risk assessments, auditing, and evaluating design compliance

Ability to create and maintain compliance documentation and support inspections

Preferably in compliance, regulatory, or quality roles

Experience in engineering roles within manufacturing, industrial, or related technical industries – specifically power distribution equipment (UL 508A, UL 891, UL 1558)

Ability to understand both mechanical and electrical systems

Experience using design tools such as CAD or PDM systems

Exposure to emerging markets or technologies (e.g., renewable energy, energy storage, digital systems)

Familiarity with Lean practices (e.g., Kaizen, 5S) is highly desirable