927 Usps jobs in Bedford,VA

$19.25 - $22.50 per hour

Competitive benefit package

High school diploma or equivalent required

Experience supporting customers through multiple channels, including phone, email, and chat.

Proficiency with Microsoft Office and other business software applications.

Fluent in English

Candidates must already live in the local commuting area or be able to move independently at their own expense.

Associate's or bachelor's degree preferred

1+ years customer service, call center, customer support, or related experience preferred.

Experience using customer service software, ticketing systems, or customer databases preferred.

Spanish is an advantage.

Starting salary range for position: $48,000 - $51,750

Bonus: Annual – Based upon individual contribution and overall, Company performance.

Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.

Within the first 30 days of employment, an employee (and their dependents) is eligible to enroll in certain benefit coverages -- medical, dental, and vision – and are automatically enrolled in life, AD&D;, and disability coverages.

Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions**.**

Able to work flexible hours or overtime as needed.

Education equivalent to high school diploma required.

Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with experience with Microsoft Word, Excel, and Outlook.

Able to work flexible hours or overtime as needed.

Associates degree or college business coursework.

Previous experience using automated order entry system.

Previous experience in the manufacturing sector, containerboard and corrugated packaging industry.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.