2+ years of experience providing IT support in a corporate environment, with troubleshooting of Mac OS platforms and Windows operating systems
Experience in cloud-hosted solutions (G-Suite, OKTA, Netsuite, Salesforce)
Experience working with Cisco, Meraki, HP, and other network solutions
Basic knowledge of routers, switches, firewalls, wireless access points, and ISP
Understanding of network protocols (TCP/IP, addressing, DNS)
Familiarity with device management systems (JAMF, Meraki)
Must be able to lift up to 50 pounds