224 Research Associate jobs in Bloomington,IL

Bachelor's degree in a technical discipline, education, or training with 3 years of related experience OR
Current or previous Senior Reactor Operator license with 3 years of related experience OR
Associate's degree in a technical discipline, education, or training with 5 years of related experience OR
High school diploma/GED with 7 years of related experience
Maintain minimum access requirements or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties.

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Veterinary Support Associate, CVT (on-site)

ASPCA

Champaign, IL 61820

$24.50-$26.90/hr

~ 56 min OnsiteBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

CVT license required (Illinois)
Spanish (Preferred)
English (Required)
Veterinary practice or shelter experience preferred
Customer service, client relations, or social service experience preferred
Excellent interpersonal, written, and oral communication skills
Strong oral and written Spanish communication skills a plus
Proficient with computers and comfortable learning new software
Fast and accurate typing skills
Understanding of medical terminology and basic animal anatomy
Ability to track and adapt to frequent changes in protocols and procedures
Must be able to think critically and interact effectively with clients, veterinary practices, and pet parents over the telephone and through electronic correspondence
Must be detailed oriented, able to examine and observe details, and able to discriminate colors
Ability to manage large numbers of inbound and outbound calls in a timely manner
Excellent active listening skills and the ability to quickly develop a rapport with clients over the phone
Exceptional customer service and professional phone voice
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Ability to de-escalate and maintain a professional demeanor during difficult or escalated interactions.
Ability to adapt and meet the varied needs of our clients.
Display emotional intelligence and resiliency
Display care and concern for the safety and well-being of self, animals and others, especially during stressful situations
Must work well with or without direct supervision
Ability to work as part of a hybrid team
Availability to work any shift
Location: Champaign, IL
Shifts ranging from 6am-2pm CST at the earliest to 3pm-11pm CST at the latest