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Application Support Analyst

Bolingbrook,IL

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1798 Application Support Analyst jobs in Bolingbrook,IL

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Analyst, IT Support

Ocean Network Express

Lombard, IL 60148

Hybrid~ 30 minHealth InsuranceRetirement Benefit

  • Provide first and second level support for a variety of hardware and software issues for 900+ users in the USA and Canada.
  • Document and record problem information gathering and resolution steps in a consistent and organized manner using the company's Service Now system.
  • Perform IT operational and maintenance tasks, as assigned
  • Perform audits and documentation for IT inventory (hardware and software) and system access
  • Responsible for user registration and role setting for business systems
  • Setup and Configure ONE Voice software, Contact Center Software, Google Workspace Enterprise Account, and Smartphones.
  • Troubleshoot VPN, Printers, MS Windows, third-party hardware and software, and virus removal.
  • Manage and execute clear communication of all issues, outages, and breakages to the business, Tier 2 support, and internal/external development teams
  • Deploy and administer technology solutions
  • Collaborate with Global and other regional technology teams for solutions
  • Work experience demonstrating innovative solutions and the ability to multitask, high level of verbal and written communication skills, analytical skills, and team-player outlook.
  • Highly motivated with the ability to work independently and as part of a team
  • Ability to evaluate data, analyze, and problem solve.
  • Very strong communication and collaborative skills. Must be able to communicate and interact effectively with individuals across departments and across all levels, from staff to senior management.
  • Strong knowledge of supporting Windows 10 and 11 Laptops, iOS products, Android products, and Chromebooks.
  • Working knowledge of Google Workspace Enterprise or demonstrate a willingness to learn
  • Experience with and understanding of networking, SD-Wan, IT Security, and modern IT Service Management.
  • Some travel and flexibility in work hours is required.
  • Ability to take part in on-call rotation is required.
  • 2+ years of modern systems management
  • 2+ years of application and cloud service management
  • 3+ years of desktop and application IT Support
  • 3+ years customer service experience in IT Support
SmartExplore AI is experimental.
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Sr. Application Scientist

CPS, Inc. (Food & Beverage Division)

Downers Grove, IL 60516

New, Posted 12 hours ago
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IT Support Analyst

E. A. Sween Company

Chicago, IL 60695

~ 47 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Associate's degree in information technology or related field, or equivalent experience.
  • 3+ years' Experience providing end-user and infrastructure technical support.
  • Must be on site at Woodridge, IL facility (on-site requirement).
  • Required hours are 10am-7pm.
  • Some On call shifts are expected.
  • Ability to work within an office environment.
  • Must be able to work in a fast-paced, autonomous environment.
  • Must be able to organize, prioritize, multi-task, meet deadlines, act professionally, and maintain information confidentiality.
  • Some travel is required.
  • Experience with network hardware and software.
  • Experience working with network and security administrative processes such as password management.
  • Document incidents, resolutions, and procedures in the ticketing system.
  • Assist with employee onboarding and offboarding activities. Which includes setting up new equipment for the employee onboarding.
  • Monitor network connectivity identifying and working with network providers to resolve outages.
  • Monitoring nightly batch schedules and doing basic troubleshooting if issues occur
  • Experience monitoring nightly batch schedules and doing basic troubleshooting
SmartExplore AI is experimental.
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Training Specialist

Quest Food Management Services LLC

Lombard, IL 60148

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$17/hr
Bilingual Preferred
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Glen Ellyn, IL 60137

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Remote Customer Service/Advisor

Rowan Agencies

Bolingbrook, IL

RemoteFlexible Schedule

  • State and federal laws require licensing to sell certain insurance products
  • Ability to obtain a license is required
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New, Posted 1 day ago
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Digital Specialist I Mon-Fri 6:30am-3:00pm

Vital Holdings LLC

Tinley Park, IL 60477

~ 41 min Onsite

  • Must be able to tolerate heat in the summer and cold in the winter
  • Must be able and willing to communicate effectively in English
  • Must have skill and proficiency using a computer workstation and scanner systems
  • Ability to trouble-shoot computer problems as they relate to electronic document conversion
  • Must be able and willing to work overtime hours as needed
  • Must have a positive and respectful attitude towards both coworkers and customers
  • Must be able and willing to follow Company policies and procedures
  • Regularly required to stand and walk
  • Occasional required to sit, climb/balance, stoop, kneel, or crouch
  • Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs.
  • Able and willing to consistently report to work on time prepared to perform duties of position
  • Detailed knowledge of the digital scanning process including an understanding of how digital scanners work
  • Ability to locate and select appropriate client files in the computer system for scanning into the appropriate location
  • Understanding of the need to set and meet departmental productivity benchmarks and quality standards
  • Well organized and detail oriented
  • Able to work both on a team and individually
SmartExplore AI is experimental.
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