1314 Client Support Services Specialist jobs in Boston,MA

Up to USD $15 per hour

Paid weekly

Earn up to USD $15 per hour

On average, contributors earn an additional 7.5% through Missions — Outlier's version of surge pricing. The top quartile boosts their earnings by an average of 11%.

Payments are processed weekly on Tuesdays, covering tasks completed during the previous pay period (Tuesday to Monday at midnight UTC), via PayPal, AirTM, or ACH transfer.

Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates apply. Additional incentives data is based on payments made in the past six months and is updated quarterly. Certain projects offer incentive payments. Please review the payment terms for each project.

Free access to leading LLMs, worth $200+/month

Flexible, no minimum hours

Work flexibly from anywhere, anytime, with no minimum hours. Set your own schedule, whether that's five or 40+ hours per week.

A valid ID

Mobile phone from your country of residence

An up-to-date resume that highlights your expertise

A LinkedIn profile showing your educational background and work experience

You must be authorized to work in your country of residence

Currently accepting applicants from:** Australia, Canada, Ireland, New Zealand, United Kingdom, and United States.

Fluent English speaker

Experience writing short, evidence-based explanations or reviews

Pursuing or holding a Bachelor's degree or above

This is an hourly, non-exempt position with paid overtime available.

The salary range for this position is: $80,720 - $145,300.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

USAA also provides a company vehicle to physically inspect losses within your locally assigned territory.

Comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

Our career path planning and continuing education assists employees with their professional goals.

Including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

High School Diploma or General Equivalency Diploma

2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.

Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.

Proficient knowledge of residential construction.

Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.

Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.

May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.

May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Successful completion of a job-related assessment may be required.

Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.

Residential property field adjusting experience with dwelling, structure and additional living expenses.

Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)

Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis

Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing

Active Property & Casualty adjuster license

Currently reside in the Southern Boston area, enabling quicker response times for local claims and a better understanding of regional risks

US military experience through military service or a military spouse/domestic partner