Associate's Degree or equivalent; or three to five years related experience and/or training or equivalent combination of education and training.
Computer hardware and setup
ServiceDesk operations
Database environments
Operating systems such as Microsoft Windows, Server, and Hypervisors
Software applications such as MS-Office, Anti-Virus Applications, VEEAM or comparable backup solution
Multi-factor authentication
Local area networking
Operating system management
Network communications
Data processing
While performing the duties of this job, the employee could be required to stand.
The employee could frequently be required to walk; use hand to finger, handle, or feel; reach with hands and arms and talk or hear.
The employee could be required to sit; climb or balance and stoop, kneel, crouch, or crawl.