1671 Remote Technical Support jobs in Bothell, WA

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      Technical Support Engineer - Agentforce / Data360

      Salesforce

      Seattle, WA 98115

      Paid Relocation to Seattle, WA

      Remote

      • Experience in Software Product Engineering, Software Programming (e.g., Apex, Python, JavaScript), Big Data, Snowflake, Redshift, or working with Salesforce Data360, Agentforce, Sales Cloud, Service Cloud or any of the Salesforce Platform product offerings
      • Ability to effectively prioritize and advance customer issues, as required
      • Excellent written and verbal communication skills
      • 2+ years work experience in Technical Support equivalent technical position
      • Proficient in HTML, CSS, and JavaScript with a background in web development best practices
      • Experience with Database concepts, Data management (RDBMS), and SQL
      • Understanding of internet technologies: firewalls, web servers, proxy servers, etc.
      • Ability to multi-task and perform effectively under pressure
      • Demonstrated skill in Customer Support or Customer Service in a customer-facing role
      • Degree or equivalent experience required. Experience evaluated based on the strengths you'll need for the role (e.g. proven behaviors in previous jobs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
      • Experience working with and solving problems in a variety of internet browsers, i.e. Chrome, Safari, etc
      SmartExplore AI is experimental.
      Principal Technical Program Manager

      Oracle

      Seattle, WA 98115

      ~ 26 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

      • Seven or more years of project management, product design or related experience
      • Experience developing or managing engineering or product portfolio planning and tracking processes and cadences
      • Previous experience or understanding of cloud technologies, engineering, software, and systems development lifecycles
      • Strong customer service and business operational skills
      • A natural problem-solver and strategic thinker who takes ownership
      • Bachelors degree or equivalent experience in Computer Science (or related field)
      • Data-driven approach to solving problems and ability to deep dive to understand the nature of a problem
      • A strong background in Technical Program Management
      • The ability to clearly articulate the value-add of TPM to engineering and product organizations
      • Efficiently and effectively communicating findings/progress to cross-functional teams, senior leadership, and the broader organizations
      SmartExplore AI is experimental.
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      Technical Support JOB Training Opportunity

      Year Up United

      Seattle, WA 98127

      $525/wk
      ~ 26 min Onsite

      • You may be required to answer additional screening questions when applying
      • Have not obtained a Bachelor's degree
      • Eligible to work in the U. S.
      • A high school graduate or GED recipient
      SmartExplore AI is experimental.

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