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Courteous and helpful attitude toward members and co-workers and demonstrate the ability to develop and maintain positive relationships
Ability to effectively present information and respond to questions from managers, members, and the general public
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to research data and make accurate decisions
Four-year degree in business or a related field or Two-Three years related mortgage lending experience and/or training or an equivalent combination of education and experience
Thorough understanding of all policies, regulations and procedures for regulatory and investor agencies as they pertain to the mortgage lending industry such as but not limited to knowledge pertaining to FHA, VA, Conventional and Rural Development guidelines and regulatory compliance
Knowledge of Internet, Spreadsheet, and Word Processing software
Ability to read, analyze, and interpret financial data, general business information and periodicals, professional journals, technical procedures, or governmental regulations
High level of professionalism, good judgement and impartiality
Regularly sit and talk or hear; frequently use hands to finger, handle, or feel; occasionally stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
Effective verbal and written communications skills
Ability to write reports, business correspondence, and procedure manuals
Specific vision abilities required include close vision and ability to adjust focus
Ability to type accurately and operate a 10-key adding machine and knowledge of automated underwriting software
Ability to work in a fast-paced, production-oriented environment
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
Must have well-developed math and problem solving skills