2704 Tech Support jobs in Bridgeview, IL

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      Desktop Support Technician

      Insight Hospital and Medical Center

      Chicago, IL 60629

      ~ 33 min OnsitePaid Time OffRetirement Benefit

      • Familiarity with ITIL best practices for incident management, problem management, and change management
      • Must be on call during weekends and off hours as required
      • Strong problem-solving abilities and a proactive approach to identifying and resolving IT issues
      • 2+ years of experience in desktop support or a similar IT support role
      • Bachelor's degree in Information Technology, Computer Science, or a related field preferred
      • Strong technical knowledge of desktop hardware, operating systems (Windows, MacOS), and productivity software (Microsoft Office, Office 365)
      • Experience troubleshooting desktop-related issues, including hardware and software problems, network connectivity issues, and printing errors
      • Setup and delete user accounts in AD
      • Setup Printers on users' computers and map network drives as needed
      • Excellent communication skills and ability to interact professionally with end-users of all technical levels
      • Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent are a plus
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