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Customer Experience Manager

Brodheadsville,PA

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321 Customer Experience Manager jobs in Brodheadsville,PA

New, Posted 1 day ago
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Customer Support Clerk

Berkheimer Tax Innovations

Bangor, PA 18013

$14/hr
Hybrid~ 26 minUrgently HiringHealth InsurancePaid Time OffRetirement Benefit

  • High School Diploma or equivalent
  • 0 - 6 months related experience and/or training
  • Ability to manage difficult or emotional customer situations
  • Strong attention to detail with high levels of accuracy
  • Situation analysis and problem-solving skills
  • Ability to sit for long periods of time
  • All positions require a successful reference check, criminal background check and drug screen
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Retail Cashier - Customer Service

Rocky's Ace Hardware

Easton, PA 18040

~ 32 min Onsite
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Customer Experience Manager PT

Michaels

Phillipsburg, NJ 08865

~ 41 min OnsiteBilingual PreferredEducation AssistanceHealth InsurancePaid Time Off

  • Store - ALLENTOWN-PHILLIPSBURG, NJ
  • Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations.
  • Lead the omnichannel processes.
  • Maintain store recovery standards to deliver our Brand Promises.
  • Deliver friendly customer service.
  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
  • Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
  • Plan and lead the execution of class and in-store events in accordance with Company programs
  • Lead the omnichannel processes
  • Manage and execute shrink and safety programs
  • Assist with cash reconciliation and bank deposits
  • Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
  • Assist with the onboarding of new Team Members
  • Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
  • Serve as Manager on Duty (MOD)
  • Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
  • Acknowledge customers, help locate the product and provide solutions
  • Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
  • Manage and execute the shrink and safety programs
  • Cross train in Custom Framing selling and production
  • In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
  • Preferred Knowledge/Skills/Abilities
  • Retail management experience preferred
  • Physical Requirements
  • Work Environment
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
  • If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
  • Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
  • Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
  • Total Base Pay Range for this Position: $16.25 - $22.30
  • Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
  • Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
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Restaurant Manager | Perkins American Food Co. | Bethlehem

JDK Management Company

Bethlehem, PA 18020

~ 36 min OnsiteUrgently HiringFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • High school diploma or equivalent
  • Previous management experience in family or casual dining preferred
  • ServSafe Food Manager Certification preferred
  • Ability to lift up to 50 lbs. and remain on your feet for extended periods
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Automotive Tool Sales/Route Manager - Full Training

Mac Tools

Pen Argyl, PA 18072

Flexible Schedule

  • Strong credit profile
  • Initial down payment
  • Financial strength is a key factor in our franchise approval process
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Aldi Full-Time Assistant Manager

ALDI

Whitehall, PA 18052

$26/hr
New, Posted 1 day ago
Executive Chef - Bethlehem Barrel & Drafthouse

ARAMARK

Bethlehem, PA 18015

~ 36 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Requires at least 4 years of culinary experience
  • Requires a culinary degree or equivalent experience
  • Requires advanced knowledge of the principles and practices within the food profession.
  • This includes experiential knowledge required for management of people and/or problems.
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Sous Chef

Elior-Independent-School-Dining

New Tripoli, PA 18066

$19.50/hr
~ 50 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Certification by a recognized culinary institution or an equivalent combination of education and experience.
  • At least three years' experience in culinary management.
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Life Safety Maintenance Agreement Sales Representative

Johnson Controls

Allentown, PA 18103

~ 44 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Degree or equivalent work experience (5 years).
  • 5 years minimum B2B track record of sales experience.
  • Experience selling a service or intangible or technical product.
  • Experience prospecting, qualifying, solution selling and closing deals.
  • Ability to work in a matrix environment with minimal direction where performance will be measure by meeting quota numbers.
  • Professional communication, interpersonal, and time leadership skills is a must have
  • Proficient in the use of personal computers to include operating systems such as Windows and Oracle systems.
  • Ability & willingness to work as a teammate; must work well with others
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Retail Merchandiser Team Lead

SAS Retail Services

Allentown, PA 18102

$16.50/hr
~ 44 min OnsiteHealth Insurance

  • You're 18 years or older
  • Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
  • Have reliable transportation to and from work location
  • Have 1-2 years of merchandising experience
  • Have experience leading and training people
  • Can use your smartphone or tablet to record work after each shift
  • Have the ability to perform job duties with a safety-first mentality in a retail environment
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