Strong knowledge of reefer, Dangerous Goods (DG), breakbulk shipments, and over-dimensional cargo
Familiarity with export rail processes and procedures
Solid understanding of U.S. Customs requirements and compliance
Strong data-driven analytical and problem-solving skills
Flexibility to work varied hours and shifts as operationally required
Proven ability to be an accountable, reliable, and collaborative team member
Strong cross-functional collaboration skills
Proactive approach to continuous process improvement
Excellent multitasking capabilities with the ability to prioritize workflows effectively
Exceptional verbal and written communication skills
High accuracy in data analysis and reporting
Strong cognitive flexibility and mental agility
Applies sound judgment, established procedures, and domain knowledge to daily decision-making
Ability to remain calm, make clear and reasoned decisions under pressure, and adapt to a fluid environment
Responds to internal and external customers in a clear, accurate, timely, and professional manner
Exceptional attention to detail and high accuracy
Strong solution-oriented and proactive mindset
Commitment to fact-based decision-making