421 Back Office jobs in Buffalo,NY

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills
Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Spectrum

Buffalo, NY 14203

High school diploma or equivalent
Customer service and sales or retention experience
Ability to read, write, speak and understand English
Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair
Proficiency in billing systems
Strong verbal and written communication skills
Complex problem solving abilities
Quick thinking, goal orientation, ambition and determination
Strong follow-up, accuracy, multitasking and attention to detail
Positive phone demeanor and excellent customer service
Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation