209 Software Support jobs in Calabash, NC

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      Information Technology Professional (IT Support)

      US Navy

      Carolina Shores, NC 28467

      Education AssistanceHealth InsuranceRetirement Benefit
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      Technical Support Advisor - Work from Home

      VXI Global Solutions LLC

      Calabash, NC

      $17.31/hr
      RemoteHealth Insurance

      • Private Workspace: A quiet, dedicated workspace with no distractions.
      • Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.
      • Problem-solving abilities with a flexible, adaptable approach to challenges.
      • Confidence in navigating multiple software tools and systems to resolve issues.
      • A self-motivated attitude with effective time management skills.
      • Remote Call Center
      • Ergonomics: A comfortable desk setup with all necessary equipment.
      • Proven experience in customer support or technical assistance , ideally in a call center setting.
      • Strong verbal and written communication skills.
      • Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.
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      New, Posted 19 hours ago
      Dialysis Clinical Manager Registered Nurse - RN

      FRESENIUS

      North Myrtle Beach, SC 29582

      ~ 17 min Onsite

      • Maintains current knowledge of disease management software and systems as pertinent.
      • Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers.
      • Maintains facility environmental integrity, including safety.
      • Provides technical guidance.
      • Maintains integrity of medical records and other FMS administrative and operational records.
      • Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
      • Decisions have an impact on work processes and outcomes. Erroneous decisions or failure to achieve results will add costs and may impact the short-term goals of the organization.
      • Provides counseling for all clinical staff members at regular intervals offering support and encouraging professional growth.
      • Completes timely employee evaluations and establishes annual goals for staff.
      • Reviews and approves facility payroll
      • Communicates changes in patient status regarding clinical, insurance, travel and transportation issues to the disease management company.
      • Participates in the recruitment and interview process, and decision to hire new personnel.
      • Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Interprets and recommends change to policies and establishes procedures that effect immediate organization(s).
      • Responsible for supporting and driving FMS quality standards through meeting all ESRD regulatory requirements and the practice of Quality Assessment and Improvement (QAI), including use of FMS QAI tools.
      • Schedules and coordinates CQI meetings with physicians.
      • Technically proficient in the specific department and knowledge of industry practice and business principles.
      • Oversees facility's Home Therapies Program if applicable.
      • Responsible for all patient care employees receiving appropriate training according to FMS policy, including training to ensure ongoing compliance with all FMS risk management initiatives.
      • Maintains current knowledge regarding FMCNA benefits, Human Resources policies, procedures, and processes, and acts as a resource to facility staff.
      • Ensures documentation completed for annual in service training, and policy and procedure in service updates.
      • Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing.
      • Accountable for timely completion of patient care assessments and care plans by organizing meetings of the facility's Interdisciplinary Team to discuss patient care plans and to resolve patient problems.
      • Directs information gathering as required supporting billing and collection activities.
      • Responsible for efficient utilization of medication, laboratory, inventory, supplies and equipment to achieve supply cost goals following all guidelines established in FMS formularies
      • Responsible for strong Director and physician relationships and facilitating staff relationships with physicians.
      • Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems.
      • Ensures regular and effective communication with all physicians, through regular meetings with Directors.
      • Creates, maintains, and communicates efficient and timely employee schedules according to the needs of the facility.
      • Directs initiation, maintenance and communication of efficient and timely patient schedules to ensure maximization of the facility station efficiency.
      • Responsible for overseeing performance of all licensed personnel, direct patient care staff, reporting indirect patient care personnel as assigned, and when necessary, technical staff.
      • Complies with all data collections and auditing activities.
      • Provides opportunities for professional growth, and training to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities
      • Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
      • Is aware of and develops a mechanism or process for knowing the specific situation of each patient, including hospitalizations, no-shows, catheter use, and any significant change in patient care status.
      • Accountable for compliance with all applicable federal, state and local laws and regulations.
      • Develops action plans for unexcused and missed treatments in collaboration with the Director.
      • Plans, coordinates and acts as the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member eligibility. Facilitate timely workup of patients for access management, dialysis services, patient education, hospitalizations, and kidney transplantation as appropriate, and ensures coordination of care with the multidisciplinary renal team.
      • Facilitates the application process for physician privileges and compliance with FMS Medical Staff By-Laws.
      • Ensures completion of new hiring orientation and training including mandatory in-services and ICD code training when applicable.
      • Must be knowledgeable in the operation of all facility equipment and technology.
      • Participates in Corporate and Business Unit specific employee recognition and satisfaction programs.
      • EOE, disability/veterans
      • Dialysis Clinical Manager Registered Nurse - RN
      • Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations.
      • STAFF: Responsible for implementation of FMS staffing, and medical supply models, to provide quality patient care, and makes recommendations.
      • Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confers with the Director and Human Resources regarding the nature of the disciplinary decisions.
      • Checks correspondence whether electronic, paper or voice mail, and responds as appropriate.
      • Participates in the completion and interpretation of the Pl-17 inventory supply use analysis.
      • An individual contributor will have significant project/process responsibilities.
      • Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team.
      • Participates in Governing Body.
      • Creates and implements a Continuous Quality Improvement (CQI) Process Improvement Team that involves staff in problem solving.
      SmartExplore AI is experimental.

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