647 Professional Level Operations Analyst jobs in Cary,NC

Two-year degree or certificate with emphasis in telecommunications or IT
2+ years of experience in a 24x7 Operations Center
2+ years of cable or telecommunications experience in field operations, HFC plant troubleshooting or maintenance technician roles
2+ years of experience in NOC, dispatch, call center or help desk support
Ability to read, write and speak English
Knowledge of HFC network concepts, DOCSIS and end-user support principles
Familiarity with Managed Wi-Fi tools and the ability to use them to troubleshoot basic issues
Ability to collaborate effectively within a team environment
Practical problem-solving skills and the ability to address situations with limited standardization
Proficiency with desktop computer hardware and software monitoring tools for network performance analysis
Ability to write routine reports and correspondence and produce reports outlining network trends
Capability to distinguish and identify various colors for alarm state identification in current tools and software

Globe Life Virtual Sales

Cary, NC

Agri Supply Company

Garner, NC 27529

Paid Relocation to Garner, NC

Bachelor's degree or four years related job experience or training; or equivalent combination of education and experience
To perform this job successfully, an individual must have a documented track record and experience in a Purchasing or Procurement department where both volume of processing and accuracy of data were measurable and non-negotiable expectations of job performance
Proven capability and experience in a high paced environment that requires oneself to manage, in a professional manner, both their actions and interpersonal skills when dealing with the challenges of their daily job assignment duties and performance expectations
Hands-on experience that demonstrated the ability to use rational reasoning to resolve day-to-day problems associated with data entry, product setup, quantity requirements, minimum shipping requirements, etc.
Should possess strong organizational skills and the ability to communicate, professionally, using both written and verbal communication skills
Generally accepted skills would be required in Reading Comprehension and Application, Written and Verbal clarity, Math concept understanding, and Reasoning Abilities
The employee is expected to perform and consistently demonstrate results that meet his/her immediate supervisor/manager's expectations of the tasks assigned
Reasonable accommodations may be explored to enable individuals with disabilities to perform the essential functions
EEO Employer