437 Agent Nettoyage jobs in Charlotte,NC

Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards

Asset Living

Concord, NC 28026

High School Diploma or Equivalent
Ability to understand and perform all on-site software functions; basic computer skills required
Must have basic knowledge of Fair Housing Laws and OSHA requirements
Regular/daily onsite attendance is required
This is a safety-sensitive position and may be subject to additional compliance requirements