This role requires the ability to work lawfully in the U.S. without
employment-based immigration sponsorship, now or in the future.
Ability to read, write, speak and understand English
Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
Ability to use scheduling and workforce management software (e.g. Aspect eWorkforce Management and Real Time Adherence software)
Knowledge of cable television products and services
Bachelor's degree in Communications, Business, related field, or equivalent experience
Workforce Management scheduling and forecasting software experience - 2+
Inbound Contact Center environment experience - 2+